Your Trust, Our Priority: Introducing Our Buying Policy
Introduction
At Agu Logistics Inc, we understand the challenges that come with buying a vehicle from a third party. Trust, quality, and satisfaction are paramount, and we are here to ensure all three.
Our Services
Not only are we a trusted name in shipping, but we also offer escrow services to provide an extra layer of security and satisfaction to our customers.
How It Works -
Step 1: To reserve the item of your choice, a full payment is required, ensuring that your transaction is protected from start to finish. By securing the item with payment, you ensure that it is held exclusively for you while we prepare it for delivery.
Step 2: For your protection, your payment is held in trust by our financial department. This means that your funds remain secure until you have received the item and had the opportunity to thoroughly inspect it. This trust period extends for 10 business days, giving you ample time to verify that the item meets your expectations.
Step 3: We offer delivery services at a rate of $0 national for any item category, ensuring your item arrives safely at your specified location. Upon arrival, you are encouraged to conduct a detailed inspection of the item’s exterior, interior, and mechanical condition. Temporary plates are provided, allowing you to legally test drive the item during this inspection period. We want you to be completely satisfied with your purchase before finalizing the transaction.
Step 4: If the item does not meet your expectations for any reason, you are entitled to return it at no cost to you. Agu Logistics Inc will cover all return shipping expenses, and your payment will be refunded in full within 24 hours of the item’s return. We manage the entire return process, ensuring that it is as smooth and hassle-free as possible.
Step 5: Once you are fully satisfied with the item, the final step is to complete the purchase. Our team will assist you in signing the necessary documents, including the bill of sale and title transfer. We request copies of these documents for our records, allowing us to release your funds from trust and officially complete the transaction.
Step 6:
A) Upon return of the vehicle, Agu Logistics Inc will refund the customer in full, with no additional charges, within 24 hours.
B) Following the 10-day inspection period, should the Buyer find the item satisfactory, they are to sign the necessary documentation, notify Superline Transports, and furnish the requisite proof. Upon receipt of such confirmation, we will disburse the funds to the Seller.
Our Guarantee
We are committed to ensuring the satisfaction of our customers at every step of the process. With Agu Logistics Inc, you can buy with confidence, knowing that your trust and satisfaction are our top priorities.
Contact Information
Have questions or need assistance? Contact our dedicated support team at +1 (720) 778-1497